Veeva CLM development
Interactive detail aids, built for the field.
We design and build Veeva CLM presentations for pharma, biotech, and medical device teams: interactive detail aids that run in Veeva CRM, hold up in a real conversation, and feed activity back to marketing. We've completed more than 60 Veeva builds, and we're a certified Veeva Content Partner for CLM.
An interactive tool your reps can use in a real conversation.
A Veeva CLM lets a rep move through the story based on the conversation, open supporting data, play media, and track what a healthcare professional engaged with. A good one works just as well for a two-minute hallway chat as a full sit-down. That takes planning before anyone starts building, which is where we start too. If you want the detail, we wrote a guide on what to prepare before a Veeva CLM build.
From approved content to a field-ready CLM.
Most of the risk in a Veeva CLM project sits in the decisions made before the build: how the rep navigates, what's approved versus still moving, which devices matter, and what you want to track. We work those out with you first, then turn the approved direction into a Veeva-ready asset: design, HTML development, navigation logic, media optimization, packaging, QA, and support through deployment. We build for either platform, so if you're also weighing IQVIA, our take is here: Veeva vs IQVIA OCE.
Talk through a buildVeeva CLM services
A Veeva CLM is an interactive detail aid that runs in Veeva CRM. Whether you're starting from a PDF, moving off another platform, or delivering in two languages, we handle the parts of a build that slow teams down. It's the same work we take on across life sciences, on both Veeva and IQVIA OCE.
PDF and PowerPoint to Veeva CLM
Static PDF and PowerPoint decks rebuilt as interactive Veeva CLM, so existing content becomes something a rep can move through.
IQVIA to Veeva migration
Moving decks between platforms, in either direction, with the content, navigation, and interactivity carried across intact.
Bilingual and PAAB-ready
English and French versions built to stay in step, packaged for PAAB review so Canadian approval goes smoothly.
MLR-ready Vault packaging
Content built with MLR review in mind and delivered in the format Veeva expects, with clean annotations, references, and packaged media for Vault or PromoMats.
Animation and rich media
Custom JavaScript animation, video, and interactive builds that reveal data step by step and keep the conversation moving.
Matching approved email
Most CLMs come with a matching Veeva approved email, so the field and the inbox tell the same story.
From kickoff to a deployed CLM
Every Veeva CLM build runs through the same four stages, so you always know where yours stands and what happens next.
Plan
We map the navigation, key messages, what you want to track, and the devices your reps carry, so the build starts from settled decisions instead of guesses.
Design
Layouts drawn for the iPad screen and your brand, tight to guidelines, so what a rep hands over looks right and reads clearly at arm's length.
Build
Interactive presentations in HTML and JavaScript that run in Veeva CRM, with animation, media, offline support, and activity tracking wired in.
QA and handoff
Tested on the supported devices, packaged for Vault, and handed over with clean source files and documentation.
Certified for CLM
We're a certified Veeva Content Partner for CLM, so the work meets the platform's technical and packaging requirements the first time, not after a round of rejected uploads.
Built on both platforms
We build for Veeva and IQVIA OCE. That means honest advice about what fits your ecosystem, and content planned so it survives a platform move.
A Canadian team
Fifth and Missing Design Group is a Canadian agency. For Canadian affiliates, that means content adapted for PAAB review and bilingual requirements, handled by people who work in that context.
A Veeva CLM built for the field
A few screens from a Veeva CLM we built for Dexcom, a bilingual set of interactive detail aids for their field team. Read the Dexcom Veeva CLM case study.
Common questions
What is Veeva CLM development?
It's the work of turning approved brand content into a Veeva CLM: an interactive detail aid a rep presents to a healthcare professional, built to run in Veeva CRM with navigation, animation, media, and activity tracking. We handle the design, HTML build, packaging, and QA.
Can you turn our PowerPoint or PDF into a Veeva CLM?
Yes, that's a common starting point. A deck or PDF is a workable source, but it isn't a drop-in. The content still needs navigation, key-message structure, tracking, and MLR-ready packaging defined before the build. We help work that out with you first.
Do you handle MLR review and Vault packaging?
We build content with MLR review in mind and deliver it in the format Veeva expects, with clean annotations, references, and packaged media. Your team owns the final approval in Vault or PromoMats; we make that step as smooth as possible.
Will the CLM work offline and across devices?
Yes. We build for the devices your field team actually uses, iPad or Windows, and for situations where the connection is unreliable or unavailable. We test on the supported platforms rather than assuming one version behaves the same everywhere.
How fast can you turn around a Veeva CLM?
It depends on the size. A typical Veeva CLM runs 5 to 10 business days from approved content to a field-ready build. For a rush, we can turn a small CLM of one to three slides around in about 48 hours, fully functional. Tell us the deadline and we'll be straight about what fits.
How much does a Veeva CLM cost?
It depends on the size, the slide count, and how much animation and interactivity you need. A small, focused CLM costs less than a large multi-sequence deck with custom builds. If you've got a project in mind, let's chat and figure out what it would cost, no pressure.
Can you migrate our IQVIA CLMs to Veeva?
Yes. We build on both platforms and handle conversions in both directions, keeping the content, navigation, and interactivity intact. If you're weighing a move, we'll tell you what carries over cleanly and what needs a rebuild.
Can you work with our MLR team and existing agency?
Yes. We slot into how your team already works, taking approved content and references from your brand or agency team and building to what MLR and Veeva expect, so review stays straightforward.
Do you set up activity tracking and analytics?
Yes. We structure key messages and tag content so Veeva records what a healthcare professional engaged with and feeds that activity back to marketing. That gives the brand team a read on which messages land.
How much Veeva CLM experience do you have?
We've completed more than 60 Veeva builds for pharma, biotech, and medical device teams across Canada, the US, and internationally, and we're a certified Veeva Content Partner for CLM.
Planning a Veeva CLM?
Book a consultationBefore you start a Veeva CLM
Veeva CLM explained: what marketing teams need before development starts.
Planning a Veeva CLM presentation? Here's what marketing teams should prepare before development starts, from content and navigation to testing and MLR review.